Privacy Policy
This Privacy & Security Policy explains how Pamuka collects, uses and protects the information you share with us when you visit or shop at pamuka.co.
Your Account Information
All information you enter into our system can only be accessed and changed by you. It is not possible for anyone else to access or modify this information.
Information We Collect
In addition to the personal details requested in our email and membership forms, we analyse and interpret visitor activity and preferences during the use of our website. This statistical data, which does not contain personal information, is used solely to offer our customers a more personal and effective shopping experience.
Payment Security
The credit card details requested on the payment page are never stored on the servers of Pamuka or of the companies providing services to us, in order to keep the security of our valued customers at the highest level. All payment transactions take place directly between your computer and the bank through the payment interface.
Disclosure to Authorities
Customer information may only be disclosed to official authorities when it is requested by them and where we are legally obliged to make such disclosure under the applicable mandatory legislation.
Marketing Communication
If you do not wish to receive emails sent by Pamuka, you may notify us of your request by email at any time and we will remove you from our mailing list.
Protection of Personal Data
Your personal data is processed in accordance with the Turkish Law on the Protection of Personal Data No. 6698 (KVKK). Personal data collected during the purchasing process (such as name, delivery address, email address, phone number and order details) is processed for the purposes of concluding and performing the sales contract, delivering your order, issuing invoices, handling returns and responding to your requests, and is retained for the periods required by law. You may contact us at info@pamuka.co to exercise your rights regarding your personal data, including the right to learn whether your data is processed, to request correction or deletion, and to object to processing.
Cookies
Our website uses cookies to keep your shopping cart, remember your preferences and measure site performance. You may block or delete cookies through your browser settings; however, some features of the site may not work as expected.
Contact
For any questions about this policy, please contact us:
Seller Information
- Registered company name: Pamuka Tekstil Sanayi ve Ticaret Limited Şirketi
- Registered trademark: Pamuka
- MERSIS number: 0721-0977-9660-0001
- Registered office address: Altay Mahallesi, Manifaturacılar Sokak No: 55, Turgutlu, Manisa, Türkiye
- Registered electronic mail (KEP): pamukatekstil@hs01.kep.tr
- Email: info@pamuka.co
- Phone: +90 532 435 1113
- Chamber of Commerce: Turgutlu Chamber of Commerce